Managed Services Provider University

About MSP University

MSP University will work with you better your Managed Services business.

MSP University provides education, training, fulfillment and consulting services to Membership Organizations, Vendor Channels, Franchises and independent IT Service Organizations worldwide.

A Vendor-Neutral Resource

We are the ultimate vendor-neutral resource for all IT service providers either preparing to transition to an annuity-based Managed Services delivery model, or who are already delivering Managed Services, and wish to increase their knowledge of Managed Services vendors, services, solutions and business, technical and sales and marketing best practices.

Our industry experience differentiates MSPU from any other organization of its kind anywhere – after all, we wrote the book on Managed Services.
Helping Service Providers

We assist our IT service provider clients, members, and partners become more effective, efficient and profitable through our best practices-based business transformation services and ITIL-focused service delivery training offerings.

We achieve this through the creation of training content in the form of best practices guides, white papers and recorded and live business improvement webinars, as well as by providing marketing, benchmarking and peer group advisory services, and product and service consulting.

Helping Vendors

We assist our manufacturer, vendor, distributor and franchise organization clients better understand the needs of their channels and partners, and develop internal as well as partner-focused training programs and go to market strategies designed to help their partners become more successful.