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The Guide to a Successful Managed Services Practice



  

Our highly acclaimed Managed Services Publication...

Leverage our Successful Managed Services Concepts:

  • 3 "Killer" Managed Services Deliverables
  • Our Unique Managed Services Sales Process - So Successful Your Clients Can't Resist Signing Your Agreements!
  • Pricing Your Managed Services Deliverables for Maximum Profit
  • What To Do After Your Client Is Sold...
  • Advanced Annuity-Based Revenue Philosophies

Our Mission is to educate our Managed Services Partners in our unique Managed Services methodology, allowing them to transition to a Proactive, Annuity-Based revenue model and significantly increase their revenue and Company Valuation.

What Can You Expect From This Book?

The purpose of this Book is threefold. First, we define what “Managed Services” means to us, and what Core Services comprise our Managed Services deliverables.

Secondly, we discuss the inherent benefits that delivering Managed Services can provide both to your organization, and your Clients - and how to structure your organization to deliver Managed Services.

Thirdly, we will illustrate a step-by-step process on how you can transition your existing Clients to a Managed Services delivery model, close Managed Services business with new Clients, and evaluate your current Business, Technical and Sales and Marketing Processes to adjust them for success with a Proactive Managed Services business model.

This book will reveal to you the nuts and bolts of our Managed Services deliverables – everything we do to sell, implement and maintain our successful Managed Services offering, and its methodologies have helped hundreds of our Managed Services Partners, Live Workshop and Webinar Attendees.

Our "Guide to a Successful Managed Services Practice" applies some of the most innovative and highly effective Managed Services techniques ever developed, and is proven to increase your long-term predictable revenue, thereby increasing your company's value!

We've included everything you'll need in our Guide to Managed Services allowing you to:

  • Learn all you'll need to know to transition to a successful, Annuity-Based Managed Services Model
  • Evaluate your Existing Clients and Calculate what they'll be worth on a Monthly and Yearly basis when converted to Managed Services

Bonus Materials

  • Bonus - Managed Services Client PowerPoint Presentation
  • Bonus - Managed Services Legal Vertical Client PowerPoint Presentation
  • Bonus - Managed Services Integrated T1 Client PowerPoint Presentation
  • Bonus - Managed Services Hosted VoIP Client PowerPoint Presentation

Extra Special Bonus

  • Extra Bonus - Recorded Managed Services Webinar!

... and much, much more!

Table of Contents

  • About The Author
  • Dedication
  • Acknowledgements
  • Foreword
  • Preface
  • What Can You Expect From This Book?
  • Managed Services - What and Why?
  • Why Transition to a Managed Services Delivery Model Now?
  • How The Managed Services Model Affects Valuation
  • Managed Services Deliverables
  • Network Monitoring
  • What To Monitor
  • Remote Help Desk
  • Help Desk Best Practices
  • Service Request Escalation Procedure
  • Vendor Management
  • Vendor Management, The Client and You
  • Are You A Fan Yet?
  • Pricing Managed Services
  • The "All-You-Can-Eat", Flat-Fee Pricing Model
  • The "Per Device" Pricing Model
  • The "Gold/Silver/Bronze" Pricing Model
  • The "Pick 5" Pricing Model
  • The "A La Carte" Pricing Model
  • The "Monitoring Only" Pricing Model
  • Selling Managed Services To Existing Clients
  • Image
  • First Client Meeting
  • Transition
  • Second Client Meeting
  • Prepare Your Managed Services Cost Analysis
  • Prepare Your Managed Services Agreement
  • Third Client Meeting - Sign 'Em Up!
  • Selling Managed Services To New Clients
  • Prepare Your Managed Services Savings Analysis
  • What To Do After Your Client Is Sold
  • Marketing Managed Services - 12 Steps To Success
  • Getting In The Door - The Importance of a Consistent Marketing Process
  • An Advanced Annuity-Based Revenue Philosophy
  • Appendix A - 26 Managed Services Forms And Collateral Descriptions
  • Appendix B - Managed Services Client PowerPoint Presentation
  • Appendix C - Managed Services Legal Client PowerPoint Presentation
  • Appendix D - Managed Services Hosted VoIP PowerPoint Presentation
  • Appendix E - Managed Services Integrated T1 PowerPoint Presentation
  • Index
  • What's On The CD-ROM?
  • Managed Services University
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