Managed Services Provider University

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Videos

Your Managed Services Agreement

SALES - SPT416

This Webcasts explores the importance, purpose and strategy behind a properly designed Managed Services Agreement. Learn what language you need to include in this important legal document, and how your managed services SLA can enable your Managed Services deliverable to help your business grow. Take away valuable tips for maximizing the effectiveness of this important document and discover how to use MSP University's sample Managed Services Agreement to set clear, accurate expectations with your clients to ensure their satisfaction in the long-term.

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How to Run an Effective Sales Meeting

SALES - SPT662

Properly run sales meetings save time, increase motivation, productivity, and solve sales cycle, velocity and funnel problems. Meetings create new ideas and initiatives. Meetings achieve buy-in and a sense of ownership and accountability for your sales team. This session focuses on tips and techniques for leading effective sales meetings that involve and encourage participation and involvement of your team. Topics include agendas, reporting, accountability and sales funnel management.

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How to Motivate a Sales Professional in a Slump

SALES - SPT657

Every Sales Professional encounters in their career a slow period of productivity, usually referred to as a "Slump". An expert Sales Manager and Mentor, Roy VanNorstrand, will showcase the tools and training needed to motivate a sales professinal through this challenging time. This webinar will focus on the definition of a Sales Slump, how to isolate the variables, and how to anticipate and averting a Sales slump using detailed Sales analytics.

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Innovative Strategies Managed Service Providers can use to Create Stickiness and Cash on their QBRs

SALES - SPT673

In Part II of this webinar series, we will focus on the personnel aspects of call center operations. We will look at the onboarding, training and managing of call center personnel to success.

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Introduction to Sales Analytics

SALES - SPT645

You cannot manage what you do not measure. This fact is never more relevant than when managing your sales process. This webinar will address the fundamentals of measuring sales in terms of the four phases of the successful sales plan.

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