Managed Services Provider University

Award winning AireSpring is one of the fastest growing telecommunications carriers in the USA, with over 4 billion call records processed every year. AireSpring is a privately held, diversified, debt free, and full service communications company which offers a broad range of innovative services at competitive prices. AireSpring offers next-generation integrated, SIP/VoIP, voice, data, and conferencing products geared to deliver power and flexibility at cost-effective rates. When business needs power, flexibility, and affordability, AireSpring is THE solution!
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Allstate Capital is a leading commercial equipment leasing and equipment financing company. As one of the most experienced commercial equipment leasing sources in the country, we have the ability to fund most equipment types to businesses throughout the United States. Through our infrastructure of dedicated sales and administrative staff, we are able to offer unparalleled customer service and a broad spectrum of programs. Most importantly, we deliver “Peace of Mind” financing with the financial resources to support the transactions we fund. Our most notable programs include National Accounts, Major Accounts, New Business Programs, and can go “up ticket” to several million dollars.
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ATS Procurement Direct offers managed service providers and IT consultants a single-source solution for the procurement of their IT Hardware and Software. Simply stated, ATSPD coordinates and oversees the entire procurement cycle from start to finish, from product quoting all the way through equipment delivery. Our integrated system grants IT consulting firms and MSP’s of various sizes, direct access to vendor certifications, competitive pricing, automated accounting and RMA recovery, without leaving the field or wasting billable hours. Our high purchasing power allows us to attain greater margins and share the savings with our Partners, therefore allowing their customers to receive the best value on hardware, software and procurement services.
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Autotask is the no.1 hosted IT business management software that helps VARs, MSPs and IT Service providers sell, implement, deliver and bill their services – from the office and from virtually anyplace you can access the Internet. Autotask gets your entire team all working off of literally the same customer and business information, all in real time. That means greater efficiently, and more profitably, and that’s why more than 30,000 IT professionals rely on Autotask every day to run their businesses, better.
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Broadview Networks is a network-based business communications provider serving customers nationwide. Broadview provides the total solution for business communications, including local and long distance voice communications; premises-based and patented hosted VoIP systems; data services encompassing VPN- and MPLS-enabled applications; traditional telephone hardware; high-speed Internet services; a full suite of managed services; and a range of professional services. Broadview customers benefit from award-winning customer service, including a web-based account management tool and a primary point-of-contact for real-time, personal customer care.
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As a CharTec™ Value Added Reseller, you'll be provided with the tools and resources to solve your clients' business problems with improved IT management solutions. Your CharTec™ partnership benefits can include hardware, software, helpdesk, software assurance and warranty services for a flat monthly fee. CharTec™ offers you a single point of contact - no more dealing with multiple manufacturers, distributors or lenders! And CharTec™ provides you with the support needed to achieve your transition to the next level of annuity-based profitability and speed your success.
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Cisco enables people to make powerful connections-whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible-providing easy access to information anywhere, at any time.
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Cloud Services Depot, formerly SecureMyCompany, is a wholesale distributor of Managed Services software and private-label services for Managed Services Providers. In addition to providing Software-as-a-Service solutions, Cloud Services Depot provides 24/7 private-label Help Desk, Project and NOC services designed specifically for Managed Services Providers. The combination of Managed Services software and private-label services offers MSPs a flexible, turnkey Managed Services solution without any minimum purchase or long-term commitments. The comprehensive set of private-label offerings, recognizable brands, and focus on the expanding Managed Services market makes Cloud Services Depot your ideal Managed Services partner.
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CompTIA® is the voice of the world’s information technology (IT) industry. Its members are the companies at the forefront of innovation; and the professionals responsible for maximizing the benefits organizations receive from their investments in technology. CompTIA is dedicated to advancing industry growth through its educational programs, market research, networking events, professional certifications, and public policy advocacy.
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ConnectWise is the #1 Web-based professional service automation software designed exclusively for IT solutions providers by an IT solution provider. But that's just one of the reasons why more than 30,000 IT professionals rely on us to more efficiently integrate key business operations, lower costs, increase revenue and improve customer satisfaction. They know we know their business. Let us prove it to you, too. Give us a call today and speak with one of our knowledgeable business development consultants to find out how you can streamline your business operations with ConnectWise. It’s business automation developed by IT for IT.
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Cornerstone Backup was born out of need as an MSP to produce scalable, reliable enterprise class Backup, Business Continuity and Disaster Recovery appliances for our clients. Nothing is more important to your clients than their business and nothing is more integral to the survival of their business than their data. Cornerstone appliances backup both Windows and Linux servers allowing for a full system restore or recovery of single files back to any of the point in time snapshots. The Appliance can virtualize a failed server and act as a stand in until the production server is repaired or can restore the server image to dissimilar hardware. Backups are also sent encrypted offsite to our data centers in case the primary servers and the cornerstone unit are destroyed
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Dell Boomi is the market-leading provider of on-demand integration technology and the creator of AtomSphere®, the industry’s #1 Integration Cloud™. AtomSphere connects providers and customers of SaaS, cloud and on-premise applications via a pure cloud integration platform that does not require software, coding or appliances.
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eFolder is one of the foremost providers of high-assurance data protection services, leveraging both proprietary software and technology, and a world-class, distributed infrastructure. eFolder develops and distributes the best in remote backup, local backup, and email archiving solutions through its extensive Partner channel. eFolder Partners are VARs and MSPs located in the U.S., Canada, the United Kingdom, and other international markets. eFolder fully brands solutions for Partners. eFolder empowers our Partners to easily, quickly, and profitably provide remote backup, local backup, and email archiving services under a purely software-as-a-service business model. eFolder is a channel-only company.
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eGestalt Technologies Inc. is a world-class, innovation driven, leading provider of cloud computing based Enterprise solutions for Information Security and IT-GRC Management. eGestaltis headquartered in Santa Clara, California, and has offices in US, Asia-Pacific and Middle East. eGestalt is pioneering automation and on demand delivery of integrated IT Security and compliance management, through SecureGRC™ products and services. At eGestalt Technologies, we continuously innovate and partner with world’s best technology solution providers, to bring our customers most effective overall value realization, from both cost and technology perspectives.
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Equus Computer Systems is a 100% employee owned company (ESOP) and has 200 employees. Equus is 100% dedicated to its Channel partners and its products are 100% Whitebox or Whitebook solutions. It offers a full range of build-to-order and ready-to-ship, business class desktops, servers, notebooks, workstations, and a variety of other products. It offers the broadest offering of service and warranty programs for its systems. Equus serves solution providers, ISVs, and OEMs through its 10 regional manufacturing and service centers. Equus has delivered more than two million custom computer systems to business, education and government customers.
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GFI MAX™ provides managed service providers with access to one of the industry’s broadest managed services solutions portfolios and continues to bring affordable new solutions to MSPs. For example, the recent integration of award-winning GFI VIPRE Antivirus into GFI MAX RemoteManagement enables MSPs to easily offer a managed security service deployed and managed from a single Dashboard.
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gloStream is the only Electronic Medical Record (EMR) and Practice Management (PM) software company designed for MSP success. We provide the best partnering opportunity for MSPs looking to build Healthcare IT Practices. Our Partners are uniquely positioned to take advantage of the $20 billion in stimulus funds that will flow to Doctors who implement EMR software. gloStream certifies its Partners to deliver the only EMR solutions in the world that are built on the Microsoft Office platform. That means they are powerful yet familiar and easy to use for Doctors, and built on technology that Partners have experience supporting.
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Seismic is an exclusive Ingram Micro managed services portfolio that helps MSPs quickly and easily leverage and deploy a broad array of managed services, enabling them to manage technical labor resources more efficiently, build and sustain recurring service revenue streams, improve service levels and customer satisfaction and increase profitability
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Intel pushes the boundaries of innovation so our work can make people's lives more exciting, fulfilling, and manageable. And our work never stops. We never stop looking for the next leap ahead—in technology, education, culture, manufacturing, and social responsibility. And we never stop striving to deliver solutions with greater benefits for everyone.
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Founded in 2003, Intronis Online Backup + Recovery is a SAS 70-certified online data backup and recovery solution for managed service providers. A 100% channel focused data backup provider, Intronis offers IT resellers a secure data management solution combined with a robust partner program, the convenience of online account management, and customer support based in our U.S. headquarters. Intronis utilizes 256-bit AES security and multiple data centers located thousands of miles apart to ensure data protection and availability. Our software supports both SQL and Exchange and offers a local-only backup feature.
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Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations. Kaseya's IT Automation Framework allows IT Professionals to proactively monitor, manage and maintain distributed IT infrastructure remotely, easily and efficiently with one integrated Web based platform. Kaseya's technology is licensed on over three million machines worldwide.
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Kutenda helps IT Service Providers find new customers and grow their business. If you’re looking to grow your IT Services business and achieve long-term success, Kutenda’s managed service marketing system can help. Kutenda was built by an MSP for MSPs and was designed to give busy MSPs the option to have professionally managed, results-oriented marketing campaigns without having to take the time to do it themselves.
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The LerenGroup provides Business Intelligence consulting services, Business Management Software Solutions, and other consulting services to a wide range of businesses, not-for-profit agencies and other organizations who are committed to developing excellence in their organizations. Our focus is on delivering high value solutions to the challenges of organizational leadership and decision making in our client engagements. We have developed the Leren Leadership Model™ as a foundation for understanding the fundamental relationship of Vision, Metrics and Management in any leadership project.
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Level Platforms has helped thousands of solution providers develop and deliver high value managed services to their end customers. Based on this experience we have developed a proven business methodology and curriculum that provides everything needed to achieve immediate and long term success in launching, building and evolving a managed services offering. Level Platforms’ methodology uses a hands-on, practical approach to allow our partners flexibility in developing their own unique service offering for their customers, while incorporating the latest best practices of this rapidly evolving market opportunity. Ask us about our Program!
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Live Virtual Help Desk is a North American leading “LIVE” Help Desk support service for MSP’s. Our Help Desk provides the MSP with the advantages of a “live” 2nd level, friendly and skilled, front end phone support service that uses industry-leading internal processes to deal with your client’s computer issues and concerns. We also promise not to overwhelm your client with techno-speak, just plain and simple English is what you’ll get from us. Our website can be viewed at www.livevhd.com.
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M5 Networks is redefining what a business phone system can do. As the market leader in hosted business Voice-over-IP (VoIP), M5 Networks allows companies to work the way they want to, while connecting them to their customers, their applications and their businesses. M5’s Smart Business Phone System converges the industry’s most flexible and reliable phone software, ActiveService™ tools, and the ability to integrate with business-critical applications. The result is a nationwide cloud-based voice service that currently enables companies of all types to enjoy all the business impact of an enterprise-class phone system without the expense of buying and managing an on-premise solution. Headquartered in New York City, M5 Networks has won numerous industry awards and recognitions. M5 Networks sells directly and through trusted partners.
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ManageEngine is the leading provider of low-cost enterprise IT management software and the only one making the 90-10 promise – to provide 90 percent of the capabilities offered by the Big 4 at just 10 percent of the price. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services platform. ManageEngine products are easy to install, setup and use and offer extensive support, consultation, and training. More than 40,000 organizations from different verticals, industries, and sizes use ManageEngine to take care of their IT management needs cost effectively. ManageEngine is a division of ZOHO Corporation. For more information, please visit http://www.manageengine.com/
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Employees are your #1 asset. MANAGEtoWIN is the Performance Management and Human Resource Information software you need to effectively increase your productivity, profits and opportunities for additional sales. Set goals, monitor attendance and benefits, track compensation, write performance reviews, and manage tasks and projects. MANAGEtoWIN is redefining employee management and consistently raising the stakes. Don’t settle for less, use MANAGEtoWIN to improve Your world.
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McAfee, Inc., headquartered in Santa Clara, California, is the world’s largest dedicated security technology company. McAfee delivers proactive and proven solutions and services that help secure systems, networks, and mobile devices around the world, allowing users to safely connect to the Internet, browse and shop the Web more securely. Backed by unrivalled McAfee Global Threat Intelligence, McAfee creates innovative products that empower home users, businesses, the public sector and service providers by enabling them to prove compliance with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security. McAfee secures your digital world.
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MegaPath operates one of the largest end-to-end communications networks in the country. In 2010, the company combined with Speakeasy and Covad to form a single company providing a full range of data, voice and security services for small businesses and enterprises nationwide. MegaPath helps businesses of all sizes to easily and securely communicate between their headquarters, employees and business partners to lower costs, increase security and enhance employee productivity. To learn more about MegaPath’s managed IP data, voice and security services, please visit http://www.megapath.com/ or call 1-877-MegaPath (1-877-634-2728).
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Discover new ways to maximize your profitability. Your relationship with Microsoft can help you map the most direct route to your business goals: Expand your skills. Increase your opportunities. Close more sales—faster. Support your customers more effectively. And build a solid strategy to enable long-term growth.
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MSP Partners is an alliance founded in 2007 by Cisco, Intel, Ingram Micro, Level Platforms and Microsoft, and since then, supported by more than 20 leading vendors. MSP Partners provides proven research and education to help solution providers stay ahead of the curve in the rapidly changing market for Managed Services. In its first two years, MSP Partners has attracted more than 3,000 members, who benefit from cohesive new market research, solution provider success stories, and collaborative vendor solutions, all demonstrating a path to success in Managed Services.
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Another laptop computer is stolen every 12 seconds. Your customers are likely to be the next victims. MyLaptopGPS is covert laptop tracking and data protection software built for MSPs that boasts a 00.4% theft rate (32 times better than the average). Track stolen laptops. Covertly recover and delete stolen data. Encrypt hard drives (optional). Stop theft in the first place. Your customers want you to protect them, so do it while earning high commissions and free Power Apps branded with your logo and name.
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N-able Technologies is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able’s award-winning N-central® software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure. N-central features an industry-first freemium model that drives down the cost of remote management and accelerates the mass adoption of managed services.
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OnForce is the leading outsourced services network that connects service buyers with thousands of highly skilled service professionals to fulfill on-site work. With more than one million work orders completed, OnForce is the trusted marketplace that enables service buyers to lower service costs, improve service-level agreement compliance, achieve high customer satisfaction, and generate new streams of revenue quickly. The OnForce community is comprised of IT and CE service buyers and service professionals, located across the U.S. and Canada, who specialize in a variety of categories, such as computers, printers, networking, VoIP, Point of Sale, and more.
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Own Web Now was started as a small web hosting and development company with a goal to provide affordable and secure online presence. Through the years we have grown significantly in many areas of technology by sticking to our work ethic and continually listening to the demands of our clients and partners. Our mission at Own Web Now is to provide a completely managed hosted business solution for online presence, security, and hosting. We enable our partners to focus on the business at hand and rely on us for everything from the latest Microsoft Exchange, SharePoint, affordable offsite backups, to onsite mail server security and hygiene, and more.
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QuoteWerks is the market leading sales quoting and proposal software solution for VARs and MSPs. QuoteWerks integrates with your PSA/CRM, retrieves real-time product content and prices from distributors, places online orders, and integrates with your accounting software to facilitate a seamless sales process from start to finish. Our new product, QuoteValet, extends this capability to the cloud enabling you to approve quotes on your mobile devices, know when your customers view and accept quotes, and even sends you an SMS when high value quotes close.
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Become a Results Referral Partner or Certified Partner to provide clients with Customer Relationship Management (CRM) and Business Management software that integrates bi-directionally with QuickBooks and Outlook.

Help your clients grow and prosper by delivering a complete and flexible approach to business information management and business process automation for sales & marketing, service delivery, customer service, project management, timesheets, time-billing, renewal-billing, invoicing, order tracking, payment history & inventory control. Results CRM is the ideal solution for businesses that want to enhance their client relationships, continuously measure their performance, make educated decisions, and reduce operational costs.

Easily generate additional income from Results Software service and support plans, consulting, training, implementation, and customization.
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Shields Technology, Inc. can trace its roots back to 1996 and started as a business consulting company. In 1996, the founders, of what was then called the GSF Group, were working with small businesses in Orlando on marketing and graphic design needs. The company saw an emerging opportunity in a new marketing medium, the World Wide Web. Since that time, the company, now called Shields Technology, has grown to serve an international client base with clients in Peru, England, Dubai, Australia to name a few. Its clients range from small one-man operations, large multi-national publicly traded corporations, and even celebrities. It serves companies in the legal, technology, fashion, and retail verticals.
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Snom technology develops and manufacturers Voice-over-IP (VoIP) telephones based on open standards. snom phones can be operated with a large number of IP-PBXs that support SIP (Session Initiation Protocol), giving customers a great choice for enterprise communication systems. Recognized for its high-quality, customizable and cost-effective business solutions, snom is also differentiated by the company’s twelve-year history in the VoIP industry, and its dedication to high security standards. The devices are suitable for use in all business environments ranging from home offices to small- and medium-sized enterprises and large corporations. snom also works directly with carriers, Internet Service Providers, and OEM customers
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Spam Soap is a premier messaging service provider. Founded in 2002, Spam Soap pioneered the use of the MX record email filtering model. Today, the company has helped thousands of customers worldwide wash their hands of the ever increasing messaging hazards that threaten their bottom line every day. With award winning technology, and one-of-a-kind personalized customer service, Spam Soap offers a range of highly sophisticated, and integrated hosted messaging services for all your email needs. Whether it’s preserving business continuity, protecting confidential information, or ensuring regulatory compliance, Spam Soap provides clean, simple and easy solutions.
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Stage 2 offers a robust and redundant network with connectivity, quality of service and local number portability available across the country and, often, around the world. Our services include hosted PBX or business phone system solutions, without the capital expenditure typically associated with purchasing a new phone system. Stage 2 also provides phone line replacement at reduced cost with enhanced functionality, whether POTS or PRI services. Finally, all of Stage 2’s products are supported by robust data connectivity that can fully integrate its customers’ communication platform for both voice and data services across multiple locations.
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StorageCraft Technology Corporation is a premier software company focused on helping you backup fast and recover faster. StorageCraft develops innovative disk-based backup, disaster recovery, system migration and data protection solutions for servers, desktops and laptops. StorageCraft delivers software products that reduce downtime, improve security and stability for systems and data and lower the total cost of ownership for systems in your computing environment.
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It all started when our founders, Praerit and Bassam, left Microsoft after nearly 15 years of solving complex and large scale computing problems. Their shared vision for Symform was predicated on the realization that millions of small businesses have computers with an excess of inexpensive storage capacity, power running 24x7, and unlimited Internet bandwidth - especially nights and weekends. Accordingly, they have lead the Symform team to develop software that aggregates this relatively unreliable and untrusted capacity over the Internet and transform it into a secure and reliable global storage system.
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Synergy, a 70 million dollar provider of computer services, provides service desk services to solution providers managed from their SAS 70-certified state-of-the-art Solution Center in Buffalo, NY. Synergy’s frontline support technicians offer a central point of contact for reporting faults and manage each issue through resolution, following a documented service level agreement. Certified technicians from Synergy’s Service Assurance Team manage the Service Desk and Dispatch Service 7x24x365 with expert capability, and deliver an immediate, live response to both administrator and end user issues.
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Tech Success Communications specializes in marketing communications support for technology companies, specifically for IT channel vendors, managed services providers and resellers. The organization offers high-tech firms a top quality alternative to in-house resources for external communication needs and market development. Tech Success Communications is dedicated to creating case studies, corporate executive opinion pieces, white papers and other marketing/communications materials that are vital to awareness and lead generation programs. Managed services, software as a service, and other emerging industry trends are areas of expertise for the firm.
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Tigerpaw Software -- the only TRUE business automation software built to integrate EVERY process in your IT business. With Tigerpaw you are able to take your MSP University education to the next level by automating these techniques, using Tigerpaw’s integrated Marketing/CRM engine. Create a "set it and forget it" process for executing campaigns, better managing sales opportunities-- combine that with the power of Tigerpaw's PSA/Service Management Software.
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Trifecta Strategies, LLC is an innovative online writing service, dedicated to assisting businesses promote their services through all facets of writing. Using blogs, articles, website content, case studies, whitepapers and ebooks, Trifecta helps businesses create a more visible presence on the web using the power of words to improve the quality of online promotions for businesses in any industry.
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Valicom, a twenty year veteran of telecom expense management (TEM), delivers IT solutions providers the software, services and training to add TEM to their portfolio. Your clients need help controlling costs and managing inventory for voice, wireless and data. Don’t let them hire someone else to do it for them. Leverage your existing relationships to increase recurring revenue by providing your end users with telecom audits, web-based SaaS telecom expense management software and end-to-end invoice processing and payment. With TEM they not only gain better visibility and control over their telecom costs, they save money! Money they can then invest in equipment and other services that you provide, further expanding your revenues. Grow your business, offer greater value to your clients, save time and make money through a partnership with Valicom today.
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VaultLogix, LLC, is a privately held company whose origins date back to 1996 as Data Protection Services, when online backup was an emerging technology in the field of data protection and storage. Since its inception, the company has endeavored to service its clients using the latest technological advancements in the rapidly changing electronic vaulting industry while maintaining close customer relationships
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As one of the world’s largest web hosting companies, Verio boasts over 2,400 active viaVerio resellers and channel partners today, ranging from small web design firms to global telecommunications giants. If your business serves the SMB market, let us help you grow your revenues and boost your customer satisfaction.
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Virtual Administrator is the MSP onramp. We help small VARs and MSPs build their businesses with proven best of breed tools and services including Hosted Kaseya, Hosted SonicWALL GMS, Intronis Online Back, and much more. Best of all, we have taken on all of the risk for. With all of Virtual Administrator’s products, you will have no long term commitments, no up-front fees and no minimum licensing requirements. We also give you the support and training you need to start using these tools right away. Becoming an MSP has never been easier.
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WatchGuard Technologies is 100% Channel focused. Since 1996, WatchGuard has been building highly reliable unified threat management (UTM) solutions - combining firewall, VPN and security services - to protect networks and the businesses they power. The newest appliance represent next generation network security: extensible threat management (XTM). The all-in-one security solutions are scaled and priced to meet needs of every sized enterprise. Backed by 15,000 partners in 120 countries, more than a half million signature red WatchGuard security appliances have been deployed in industries including healthcare, education, and retail.
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Xerox Managed Print Programs provide comprehensive, worry-free, cost-per-print opportunities at a low FIXED cost per page and advanced fleet management through industry-leading analytics and tools. Capture 100% of the post sale annuity for Xerox and HP printers & multi-functions. Create long term sustainable customer relationships by owning everything on the network. For more information contact Lisa.Jenkins@xerox.com or visit www.office.xerox.com/resellers.
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How many restoration failures are you willing to accept for your clients? 10%, 25%?
We won’t accept any. None. 0%!
100% Restorations-Guaranteed
XiloCore is an award winning, affordable, true business continuity solution, designed by leading MSP’s. On and Off-site virtualization of servers; enterprise class data protection and recovery; certified business continuity planning; a complete go to market business continuity/disaster recovery solution.

• Recover your data within seconds
• Recover your server within minutes
• Recover your business – disaster recovery for an entire site, within hours

With over 100,000 sites protected by Asigra, your clients business is completely recoverable.
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