Managed Services Provider University

Autotask is the no.1 hosted IT business management software that helps VARs, MSPs and IT Service providers sell, implement, deliver and bill their services – from the office and from virtually anyplace you can access the Internet. Autotask gets your entire team all working off of literally the same customer and business information, all in real time. That means greater efficiently, and more profitably, and that’s why more than 30,000 IT professionals rely on Autotask every day to run their businesses, better.
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As a CharTec™ Value Added Reseller, you'll be provided with the tools and resources to solve your clients' business problems with improved IT management solutions. Your CharTec™ partnership benefits can include hardware, software, helpdesk, software assurance and warranty services for a flat monthly fee. CharTec™ offers you a single point of contact - no more dealing with multiple manufacturers, distributors or lenders! And CharTec™ provides you with the support needed to achieve your transition to the next level of annuity-based profitability and speed your success.
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Cisco enables people to make powerful connections-whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible-providing easy access to information anywhere, at any time.
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Cloud Services Depot, formerly SecureMyCompany, is a wholesale distributor of Managed Services software and private-label services for Managed Services Providers. In addition to providing Software-as-a-Service solutions, Cloud Services Depot provides 24/7 private-label Help Desk, Project and NOC services designed specifically for Managed Services Providers. The combination of Managed Services software and private-label services offers MSPs a flexible, turnkey Managed Services solution without any minimum purchase or long-term commitments. The comprehensive set of private-label offerings, recognizable brands, and focus on the expanding Managed Services market makes Cloud Services Depot your ideal Managed Services partner.
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ConnectWise is the #1 Web-based professional service automation software designed exclusively for IT solutions providers by an IT solution provider. But that's just one of the reasons why more than 30,000 IT professionals rely on us to more efficiently integrate key business operations, lower costs, increase revenue and improve customer satisfaction. They know we know their business. Let us prove it to you, too. Give us a call today and speak with one of our knowledgeable business development consultants to find out how you can streamline your business operations with ConnectWise. It’s business automation developed by IT for IT.
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eFolder is one of the foremost providers of high-assurance data protection services, leveraging both proprietary software and technology, and a world-class, distributed infrastructure. eFolder develops and distributes the best in remote backup, local backup, and email archiving solutions through its extensive Partner channel. eFolder Partners are VARs and MSPs located in the U.S., Canada, the United Kingdom, and other international markets. eFolder fully brands solutions for Partners. eFolder empowers our Partners to easily, quickly, and profitably provide remote backup, local backup, and email archiving services under a purely software-as-a-service business model. eFolder is a channel-only company.
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Intel pushes the boundaries of innovation so our work can make people's lives more exciting, fulfilling, and manageable. And our work never stops. We never stop looking for the next leap ahead—in technology, education, culture, manufacturing, and social responsibility. And we never stop striving to deliver solutions with greater benefits for everyone.
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Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations. Kaseya's IT Automation Framework allows IT Professionals to proactively monitor, manage and maintain distributed IT infrastructure remotely, easily and efficiently with one integrated Web based platform. Kaseya's technology is licensed on over three million machines worldwide.
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Employees are your #1 asset. MANAGEtoWIN is the Performance Management and Human Resource Information software you need to effectively increase your productivity, profits and opportunities for additional sales. Set goals, monitor attendance and benefits, track compensation, write performance reviews, and manage tasks and projects. MANAGEtoWIN is redefining employee management and consistently raising the stakes. Don’t settle for less, use MANAGEtoWIN to improve Your world.
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Discover new ways to maximize your profitability. Your relationship with Microsoft can help you map the most direct route to your business goals: Expand your skills. Increase your opportunities. Close more sales—faster. Support your customers more effectively. And build a solid strategy to enable long-term growth.
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MSP Partners is an alliance founded in 2007 by Cisco, Intel, Ingram Micro, Level Platforms and Microsoft, and since then, supported by more than 20 leading vendors. MSP Partners provides proven research and education to help solution providers stay ahead of the curve in the rapidly changing market for Managed Services. In its first two years, MSP Partners has attracted more than 3,000 members, who benefit from cohesive new market research, solution provider success stories, and collaborative vendor solutions, all demonstrating a path to success in Managed Services.
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Own Web Now was designed from the ground up to be an affordable and flexible solution for the SMB market. We continue to work hard to allow our customers and partners to take advantage of advanced Microsoft server solutions without any of the hassle involved in purchasing, provisioning, researching, deploying, configuring and managing the infrastructure.
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Become a Results Referral Partner or Certified Partner to provide clients with Customer Relationship Management (CRM) and Business Management software that integrates bi-directionally with QuickBooks and Outlook.

Help your clients grow and prosper by delivering a complete and flexible approach to business information management and business process automation for sales & marketing, service delivery, customer service, project management, timesheets, time-billing, renewal-billing, invoicing, order tracking, payment history & inventory control. Results CRM is the ideal solution for businesses that want to enhance their client relationships, continuously measure their performance, make educated decisions, and reduce operational costs.

Easily generate additional income from Results Software service and support plans, consulting, training, implementation, and customization.
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As you whiteboard out your strategy to take your company to the next level, ink in Service Leadership as your trusted partner to help you meet and exceed your business goals. From mergers and acquisitions advisory services, executive education and management consulting to advanced peer groups and the only objective Solution Provider business benchmarking reports, Service Leadership provides the expertise, resources and tools you need to maximize shareholder value.
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Synergy, a 70 million dollar provider of computer services, provides service desk services to solution providers managed from their SAS 70-certified state-of-the-art Solution Center in Buffalo, NY. Synergy’s frontline support technicians offer a central point of contact for reporting faults and manage each issue through resolution, following a documented service level agreement. Certified technicians from Synergy’s Service Assurance Team manage the Service Desk and Dispatch Service 7x24x365 with expert capability, and deliver an immediate, live response to both administrator and end user issues.
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Tech Success Communications specializes in marketing communications support for technology companies, specifically for IT channel vendors, managed services providers and resellers. The organization offers high-tech firms a top quality alternative to in-house resources for external communication needs and market development. Tech Success Communications is dedicated to creating case studies, corporate executive opinion pieces, white papers and other marketing/communications materials that are vital to awareness and lead generation programs. Managed services, software as a service, and other emerging industry trends are areas of expertise for the firm.
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Tigerpaw Software -- the only TRUE business automation software built to integrate EVERY process in your IT business. With Tigerpaw you are able to take your MSP University education to the next level by automating these techniques, using Tigerpaw’s integrated Marketing/CRM engine. Create a "set it and forget it" process for executing campaigns, better managing sales opportunities-- combine that with the power of Tigerpaw's PSA/Service Management Software.
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Trifecta Strategies, LLC is an innovative online writing service, dedicated to assisting businesses promote their services through all facets of writing. Using blogs, articles, website content, case studies, whitepapers and ebooks, Trifecta helps businesses create a more visible presence on the web using the power of words to improve the quality of online promotions for businesses in any industry.
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Virtual Administrator is the MSP onramp. We help small VARs and MSPs build their businesses with proven best of breed tools and services including Hosted Kaseya, Hosted SonicWALL GMS, Intronis Online Back, and much more. Best of all, we have taken on all of the risk for. With all of Virtual Administrator’s products, you will have no long term commitments, no up-front fees and no minimum licensing requirements. We also give you the support and training you need to start using these tools right away. Becoming an MSP has never been easier.
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WatchGuard Technologies is 100% Channel focused. Since 1996, WatchGuard has been building highly reliable unified threat management (UTM) solutions - combining firewall, VPN and security services - to protect networks and the businesses they power. The newest appliance represent next generation network security: extensible threat management (XTM). The all-in-one security solutions are scaled and priced to meet needs of every sized enterprise. Backed by 15,000 partners in 120 countries, more than a half million signature red WatchGuard security appliances have been deployed in industries including healthcare, education, and retail.
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Xerox Managed Print Programs provide comprehensive, worry-free, cost-per-print opportunities at a low FIXED cost per page and advanced fleet management through industry-leading analytics and tools. Capture 100% of the post sale annuity for Xerox and HP printers & multi-functions. Create long term sustainable customer relationships by owning everything on the network. For more information contact Lisa.Jenkins@xerox.com or visit www.office.xerox.com/resellers.
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