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The Guide to a Successful
Managed Services Practice
What Every SMB I.T. Service Provider Should Know...
Our highly acclaimed Managed Services Publication...
Leverage our Successful Managed Services Concepts:
- 3 "Killer" Managed Services Deliverables
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Can't Resist Signing Your Agreements!
- Pricing Your Managed Services Deliverables for Maximum Profit
- What To Do After Your Client Is Sold...
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Over 300 pages, plus 29 Downloadable Forms, Tools and Collateral included!
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Only $99.95
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The Guide to a Successful Managed Services Practice
What Every SMB I.T. Service Provider Should Know...
Companion Audio Book MP3!
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What Every SMB I.T. Service Provider Should Know...
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The Best I.T. Sales
& Marketing BOOK EVER!
"The Best I.T. Sales & Marketing BOOK EVER!"
focuses squarely on one of the most challenging aspects of running a successful
I.T. service business: creating, managing and growing a successful Sales
and Marketing program.
This book will reveal to you how to successfully sell and market your
I.T. solutions and become a Trusted Advisor to your clients. These methodologies
have helped hundreds of our Managed Services Partners, Live Workshop and
Webinar Attendees tremendously increase their revenues.
Nearly 500 pages, plus 54 downloadable Forms, Tools and Collateral -
Plus Special Bonus - a complete I.T. Solutions and Managed Services Website
design!
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The Best I.T. Sales & Marketing BOOK EVER!
Companion Audio Book MP3!
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The Best I.T. Sales & Marketing BOOK EVER!
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The Best I.T. Service Delivery BOOK EVER!
"The Best I.T. Service Delivery BOOK EVER!"
reveals how to deliver Hardware Warranty, Break-Fix, Professional and Managed
Services effectively and profitably.
No matter which of these service delivery models you practice, you will
learn how to maximize processes, efficiencies and customer satisfaction,
resulting in higher net profits. In addition, effective migration strategies
are detailed to help you move from one service delivery model to another,
affording the ability to create additional revenue streams. These methodologies
have helped thousands of Solution Providers tremendously increase their
revenues.
The ONLY Service Delivery book written by Service Providers for Service
Providers covers 4 Service Delivery Models and their characteristics, deliverables,
pricing and positioning staffing requirements, hiring, managing and training,
technical roles and responsibilities, processes and procedures target markets,
maintenance, maximization and migration strategies, and much more!
Includes bonus forms, tools and additional collateral!
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The Best I.T. Service Delivery BOOK EVER!
Companion Audio Book MP3!
Perfect for your MP3 Player - a complete narrative of our best-selling
book with additional bonus material not found in the book!
* Audio
only - does not include downloadable forms, tools and collateral found in
the book
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The Best I.T. Service Delivery BOOK EVER!
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The Best NOC and Service Desk Operations BOOK EVER!
This resource has been highly requested by solution providers, internal IT departments and channel organizations worldwide, and fills the void for a NOC and Service Desk-specific work for the IT industry covering design, tools, deliverables and hiring, compensating, training and managing staff; along with processes, client on-boarding and management processes, outsourcing to 3rd party fulfillment partners and service delivery.
"The Best NOC and Service Desk Operations BOOK EVER!" applies the most highly effective NOC and Service Desk operations and delivery techniques ever developed to increase your efficiencies, client relationships and revenue, allowing you to scale your services effectively and economically!
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The Best I.T. Audio Sales Training Course EVER!
Our experiences as one of the first “pure-play” MSPs in Southern California and training partners worldwide provides us critical insight to your needs and has allowed us to create a program to help combat one of the most prevalent challenges for solution providers today – closing more business.
Available now to MSP University Corporate Members, unlimited access to “The Best I.T. Audio Sales Training COURSE EVER!” allows you and your sales team the resources and techniques to help you close more business, more quickly…
This service is available to MSP University Corporate Members absolutely FREE!
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The Best I.T. Solutions & Managed Services Website TEMPLATE EVER!
Need an amazingly affordable I.T. Solutions & Managed Services website template? We have created a completely customizable, visually-appealing website whose effective marketing message for each and every solution described in it’s 19 pages will establish your professional web presence and reinforce your position as a Trusted Advisor to your prospects and clients, helping you close more business. Includes a library of images, so you can customize your website to your personal preference.
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Service Leadership Index™ Fundamental Diagnostic Report©
This confidential report provides you with a custom-to-your-company, individualized comparison of your IT Solution Provider operation to the Best-in-Class Provider operations, with your specific predominant business model, across important operating and financial ratios, providing you a unique assessment of your financial strengths and weaknesses, so that you can work from objective knowledge of where you can improve, and by how much.
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Surviving and Thriving in an SMB IT Recession
How Likely, How Bad, How to Survive and Thrive? June 2008
What can you do to make an informed decision and put actionable plans in place to not just survive but to thrive during an SMB IT recession?
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Only $495 |
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Service Leadership Index™
2007 Solution Provider Profitability Report™
This unique 150 page report lets you compare your business with top performing Solutions Providers indeed, the S-L Index™ Best-in-Class who offer your business model, and serve your size customers in your specific verticals. No other industry benchmark provides such in-depth and valuable analysis - and real-world data that helps you put your current profitability strategy in perspective.
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Only $395 |
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Service Leadership Index™
2009 Solution Provider Compensation Report™
Find out what the market is paying in the industry's only Solution Provider-specific salary survey. The 100-page report covers more than 40 positions in Solution Providers with infrastructure, application development and Managed Services practices.
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Purchase the
Report For
Only $399
Participate in Survey and
Purchase the Report For
Only $299
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Lead Source Effectiveness for IT Solutions Providers
This 12 page analysis of the most and least effective sources of leads for IT Solutions Providers, as rated by your peers will show you which lead sources were rated best and worst by the most profitable and fastest growing Solutions Providers. Find out whether your lead generation activities are focused in the areas most likely to produce high quality leads.
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Only $39.95 |
