Presenter: Erick Simpson
This fourth in a series of 6 Webcasts explores Remote Monitoring and Management tools and processes, as a part of your managed services process. If your IT service delivery model primarily involves rolling trucks to client sites, then remote IT support may be a service delivery model that can help your business grow. This Webcast focuses on the objective, options, focus, selection process, implementation, management, and options for remote monitoring and management of you client networks as a Managed Service Provider.