VSDPT303: Determining Your True Costs of Service Delivery with Erick Simpson, Vice President & CIO, MSP University

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VSDPT303: Determining Your True Costs of Service Delivery

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Presenter: Erick Simpson, Vice President & CIO, MSP University

What does it cost you to deliver an hour of T&M or Professional Services to your clients? How about Managed Services? Do you know how to calculate the full burden of each of your billable technicians, along with your facilities burden? This session reveals how to determine your true service delivery costs – even for Managed Services. Knowing how to calculate these costs will help you determine whether or not your bill rate or Managed Services agreements are really netting you the margins you desire. Discover the secret that Best in Class MSPs already know that helps them achieve 60% margins.

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VSPT301“7 Step Sales Process Overview” with Rafael Sanguily, Director of Business Development, MSP University
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VSDPT303“Determining Your True Costs of Service Delivery” with Erick Simpson, Vice President & CIO, MSP University
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SPT402“How to Succeed with Managed Services - Part 2 Pricing” with Erick Simpson
SPT608“How to Succeed with Managed Services - Part 3 Agreement” with Erick Simpson
VDR109“How to Succeed with Managed Services - Part 4 Monitoring” with Erick Simpson
MKT722“How to Succeed with Managed Services - Part 5 Marketing” with Erick Simpson
SPT609“How to Succeed with Managed Services - Part 6 Trusted Advisor” with Erick Simpson
DASH001“How to Use Our Basic Training Dashboards for Maximum Effectiveness” with Erick Simpson
DASH002“How to Use Our Marketing Training Dashboards for Maximum Effectiveness” with Erick Simpson
DASH003“How to Use Our Operations Training Dashboards for Maximum Effectiveness” with Erick Simpson
DASH004“How to Use Our Sales Training Dashboards for Maximum Effectiveness” with Erick Simpson
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VSDPT302“Incident Management Best Practices” with Erick Simpson, Vice President & CIO, MSP University
VDR126“Introduction to Hardware as a Service (HaaS) with Karl Palachuk” with Erick Simpson, Karl Palachuk CEO KP Enterprises
VDR118“Leveraging More Vendor Dollars and Less Of Your Own” with Erick Simpson, David Russell CEO, MANAGEtoWIN
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VOPT301“Managed Services Core Concepts” with Mo Guerrero, Partner Support Manager, MSP University
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BUS154“Microsoft TS2 - Creating Your Managed Services Agreement” with Erick Simpson
MKT200“Microsoft TS2 - Effective Managed Services Marketing Techniques” with Erick Simpson
BUS161“Microsoft TS2 - Introduction to Managed Services” with Erick Simpson
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SDT318“Microsoft TS2 - Monitoring Tools, Helpdesk SLA's and Escalation Processes, and Vendor Management” with Erick Simpson
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VDR112“Partnering With and Managing Vendors and Fulfillment Partners” with Erick Simpson
SPT641“Perfecting The Sales Professional's And Sales Engineer's Synergies During Appointments To Close Opportunities Faster” with Erick Simpson, Vice President & CIO, MSP University
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VSDPT301“Service Delivery Best Practices” with Erick Simpson, Vice President & CIO, MSP University
VDR121“Smart and Simple Ways to Leveraging Local Connections and Microsoft Giveaways” with Erick Simpson, Michael Murphy Business Development Manager, Microsoft
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