Presenter: Erick Simpson/MSP University/ Vice President & CIO
What does it cost you to deliver Cloud Services to your clients, and how does this differ from delivering Managed Services? Do you know how to calculate the full burden of each of your billable technicians, along with your facilities and Cloud services burdens? This session will reveal how to determine your true service delivery costs – even for Cloud Services. Knowing how to calculate these costs will help you determine whether or not your bill rate or Cloud Services agreements are really netting you the margins you desire. Discover the secret that Best in Class Cloud and Managed Services Providers already know that helps them achieve 60% margins.