Presenter: Kate Hunt
This Webcasts explores the importance, purpose and strategy behind a properly designed Managed Services Agreement. Learn what language you need to include in this important legal document, and how your managed services SLA can enable your Managed Services deliverable to help your business grow. Take away valuable tips for maximizing the effectiveness of this important document and discover how to use MSP University's sample Managed Services Agreement to set clear, accurate expectations with your clients to ensure their satisfaction in the long-term.
