Presenter: Erick Simpson
This third in a series of 6 Webcasts explores components of a successful Managed Services Agreement, including specifics on what to include and what to exclude, the term of the Agreement and developing a prioritization and response and resolution process for effective SLA management. Also shared is valuable information tailored to protect you and your client, and how to increase the value of your organization through your Managed Services Agreements and the importance of having your legal team review each and every document and Agreement you use in your business practice.
