Managed Services Provider University

You must be a Sales Community Partner to access the resources on this page.
Login  Create Account
TRAINING / ON DEMAND VIDEO TRAINING / SALES

SPT668: Call Center Operations, Part I

Video Summary

Presenter: Flynn Bashford- MSP University

We will discuss the foundation of a successful call center. This webinar will give an overview the key components of design, configuration and goal-setting the call centers activities.

Documents

  • DOWNLOADCall Center Operations, Part I (PPTX)

Video Selector

SELECT A CATEGORY View List