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TRAINING / ON DEMAND VIDEO TRAINING / SALES

SPT673: Call Center Operations, Part Ii

Video Summary

Presenter: Flynn Bashford-MSP University-Senior Channel Manager

In Part II of this webinar series, we will focus on the personnel aspects of call center operations. We will look at the onboarding, training and managing of call center personnel to success.

Documents

  • DOWNLOADCall Center Operations, Part Ii (PPTX)

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