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TRAINING / ON DEMAND VIDEO TRAINING / SERVICE DELIVERY

SDT235: Maximize Margins By Determining Your True Cost of Service Delivery

Video Summary

Presenter: Erick Simpson

What does it cost you to deliver an hour of T&M or Professional Services to your clients? How about Managed Services? Do you know how to calculate the full burden of each of your billable technicians, along with your facilities burden? This session will reveal how to determine your true service delivery costs – even for Managed Services. Knowing how to calculate these costs will help you determine whether or not your bill rate or Managed Services agreements are really netting you the margins you desire. Discover the secret that Best in Class MSPs already know that helps them achieve 60% margins.

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