Presenter: Stefanie Hammond/N-Able/ Senior Partner Development Specialist
A discussion focused on the importance of KNOW THY CUSTOMER when developing your managed services programs. It is important to know WHO you are selling to so that you know WHAT to build into your programs. This seminar will also review the different types of Programs that exist on the Program Development spectrum and discuss the typical CORE and OPTIONAL features that MSPs include in their various program packages.
