Managed Services Provider University

You must be a Service Delivery Community Partner to access the resources on this page.
Login  Create Account
TRAINING / ON DEMAND VIDEO TRAINING / SERVICE DELIVERY

SDT985: Creating a Lean Service Operation

Video Summary

Presenter: Barbara Dove/Dove Help Desk/CEO

You have a working operation, but it’s just too costly. How do I get problems resolved more quickly? How do I eliminate them from happening at all? Why do I have to continually send people to client sites? We’ll explore some of these and how to use data to drive your decisions.

Documents

  • DOWNLOADCreating a Lean Service Operation (PPTX)

Video Selector

SELECT A CATEGORY View List