Managed Services Provider University

You must be an Operations Community Partner to access the resources on this page.
Login  Create Account
TRAINING / ON DEMAND VIDEO TRAINING / VENDOR RELATIONSHIPS

VDR110: Managing Vendors Effectively

Video Summary

Presenter: Erick Simpson

There is simply no way for a service organization to directly deliver and manage all of the IT solutions, products and services that their clients need. This Webcast focuses on identifying the most highly-requested solutions and services that prospects and clients are asking for, and selecting vendors and fulfillment partners to help sell, implement and manage these solutions. Topics include vendor agreements, NDAs and non-competes, maintaining the primary position with the client and the vendor/fulfillment partner, and how to replace a vendor/fulfillment partner mid-stream without negatively affecting your client relationships.

Documents

  • DOWNLOADManaging Vendors Effectively (XLS)
  • DOWNLOADManaging Vendors Effectively (PPT)
  • DOWNLOADManaging Vendors Effectively (PDF)