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  DATE TITLE
VIEW 02/01/2012 Cloud Mastery State of the Industry Webcast: How & Why Cloud Integration is the Key
Increase Revenue & Profits in 2012: Register Now and Join us Tuesday, February 21st at 11am PST/2pm EST Click Here to Register Now! Please join us on Tuesday, February 21st, 2012, as we host Dell Boomi Founder and General Manager, Rick Nucci, for a discussion on maximizing your revenues in 2012 by learning how to...
VIEW 01/31/2012 Increasing Revenues as a Trusted Advisor
What is a Trusted Advisor? A Trusted Advisor is much more than a vendor to their clients, as they are focused on improving their clients’ efficiencies, productivity and net profits by eliminating business pain and mitigating risk through the use of technology and technical solutions. The Trusted Advisor proactively meets with their clients to review...
VIEW 01/25/2012 What Can We Learn From Steve Jobs?
I recently finished reading Walter Isaacson’s biography of Steve Jobs, titled appropriately “Steve Jobs”. This fascinating look into the highly guarded, private life of one of the most polarizing and influential geniuses of our time should be required reading for any business owner. Jobs’ Leadership Style Based upon what we consider the traits of a...
VIEW 12/13/2011 What is the Biggest Risk Businesses Face?
Dennis Houseknecht, VP Partner Development, Waterloo Security Ltd. Businesses large and small have to manage risk. They invest in risk-reduction measures, including fire sprinklers, alarm systems, security cameras, and employee training programs.  The remaining risk is transferred through insurance. What is the single biggest risk businesses face?  It is not fire. It is not break-ins,...
VIEW 12/12/2011 Storm Clouds On The Horizon, How Will You Compete?
Stuart Crawford, MSP Business Consultant The competition for cloud supremacy is here. How will your managed service business compare when the big boys start influencing your clients and prospects on the benefits of cloud services? One thing is for sure; the cloud is not going anywhere. It is the new norm for business, large and...
VIEW 12/09/2011 Today Is The Last Day to Watch MSP University’s Los Angeles Boot Camp Sessions!
Don’t miss the last day of our Live Business Transformation Boot Camp sessions! SIMPLY CLICK HERE TO ATTEND!  You’ll need to log in with your MSP University credentials, or create a Free Basic Membership to view live! CLICK HERE FOR OUR VIRTUAL AGENDA  Here is Live Streaming Schedule for the MSPU Boot Camp Friday December 9th  (all times are PST): 7:00AM...
VIEW 12/08/2011 Watch Day 2 of MSP University’s Los Angeles Boot Camp Thursday!
Don’t miss Day 2 of our Live Business Transformation Boot Camp sessions! SIMPLY CLICK HERE TO ATTEND!  You’ll need to log in with your MSP University credentials, or create a Free Basic Membership to view live! CLICK HERE FOR OUR VIRTUAL AGENDA  Here is Live Streaming Schedule for the MSPU Boot Camp Thursday December 8th  (all times...
VIEW 12/06/2011 Tune in to MSP University’s Los Angeles Boot Camp Wednesday!
SIMPLY CLICK HERE TO ATTEND!  You’ll need to log in with your MSP University credentials, or create a Free Basic Membership to view live! CLICK HERE FOR OUR VIRTUAL AGENDA  Here is Live Streaming Schedule for the MSPU Boot Camp Wednesday December 7th  (all times are PST): 7:00AM PST ”MSP University Bootcamp Introductions” 7:45AM PST ”Pricing Your IT Services...
VIEW 12/06/2011 How to Determine the Profitability of Your Service Desk
Mo Guerrero, Director of Partner Support, MSPU Last month we determined how to calculate the full burden for our billable employees. So how do MSPs take this formula and determine the profitability of their service desk? Let’s work through this together. The first step to determining your Service Desk’s profitability is to understand how to calculate the...
VIEW 12/05/2011 The Sales Engineering Process
Erick Simpson, Vice President and CIO, MSPU The Sales Engineer’s purpose is to accelerate sales velocity, and they should only be introduced into a client engagement when this opportunity exists, otherwise they may actually impede the sales process. The Sales Engineer participates in the service provider’s sales, scoping and proposal creation processes, and works with...

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JULY 2011

MSP University conducts 2nd Webinar in Managed Services Webinar Series with Autotask

JULY 2011

MSP University conducts IT Solutions and Managed Services Boot Camp in Boston, MA

JULY 2011

MSP University conducts Marketing SWOT with partner in Seattle, WA

JULY 2011

MSP University conducts Service Delivery SWOT with partner in New York, NY