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November 2010 IT Solutions and Managed Services Provider Newsletter Over 35,000 Readers and Growing!
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| Welcome to MSP University | |
In the fall of 1621, about a year after the Mayflower Pilgrims arrived in Plymouth, they put together a feast and broke bread with their Native American neighbors. The menu featured fowl, venison and fish, along with wheat and corn products.
Sporadic national, regional and individual Thanksgivings followed, but the day did not become an annual, national holiday until 1863.
President Abraham Lincoln proclaimed a national day in which to express thanks for the many blessings enjoyed by Americans.
Today, Thanksgiving is celebrated on the second Monday of October in Canada and on the fourth Thursday of November in the United States. Thanksgiving dinner is held on this day, usually as a gathering of family members, and features a menu of turkey and a variety of vegetables and side dishes.
(from Wikipedia.org)
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| FREE MSP University Membership! |
 Have you created your FREE MSP University account yet? Just browse over to www.mspu.us and sign up to receive access to IT and Managed Services webinars, tools, forms and collateral to help you transform or improve your IT practice with valuable resources in areas of business operations, HR and hiring, sales and marketing and service delivery, project management and help desk operations.
Learn how to: - Revolutionize your existing business model
- Transition existing break-fix customers to Managed Services clients
- Market to the right prospects and close Managed Services business
- Choose the right tools and technology to maximize your efficiencies as an MSP
- Build closer relationships with vendors and fulfillment partners
- Grow your revenue month after month, year after year
How much annuity-based revenue is your IT practice currently generating? What is your company worth?
What are your plans for improvement?
Evaluate your options as an MSP with our FREE membership offer - why wait any longer?
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| MSP University FREE November Webinar Course Highlight | | Protect Client Data Locally & In the Cloud for a Flat Monthly Fee with Fat Margins
StorageCraft and Symform have teamed up to deliver the Business Continuity Suite, a complete backup and disaster recovery solution for SMBs.
The Business Continuity Suite provides the following benefits:
- Rapid recovery
- Restore to bare metal, to dissimilar hardware or to and from virtual environments.
- Backup locally and in the cloud
- Encryption of backup files using 256-bit military grade AES algorithm
- Redundant storage of secure files in multiple locations and around the world.
The Business Continuity Suite is:
- Fast
- Affordable
- Secure
Join Symform for a brief and informative webinar on Wednesday, December 1st at 10 AM (PDT).
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The 6th Step in the 7 Step Sales Process for IT Solutions and Managed Services: Closing
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Closing is the sixth step of the Seven Step Sales Process for IT Solutions and Managed Services. This step usually occurs after Step 5 - Overcoming Objections, and can be easily defined as the Sales Professional asking for a commitment from the prospect. Sales Professionals sometimes make the mistake of re-explaining the features and benefits of their solution after the prospect is ready to be closed and potentially talking them out of the sale. Most successful Sales Professionals utilize a variety of closing techniques depending on the situation at hand that simply removes the tension from the close and asks for the business.
Many Sales Professionals make the mistake of placing too much importance on the actual close of the sales itself. Closing should be a natural and logical progression after properly qualifying the Prospect and covering the different alternatives (review Step 3: Qualifying) the Prospect has in their buying decision. The Sales Professional should also continue to confidently progress through the close and simply ask for permission to move forward. Another common mistake by new Sales Professionals is to hesitate throughout the sale and cause unnecessary objections. This hesitation typically creates doubt in the mind of the client, which in turn raises their perceived risk of commitment. The Sales Professional should move confidently throughout the sale and use one of the following Closing Techniques immediately after executing the process for Overcoming Objections (See Step 5: Overcoming Objections):
Cick to read the rest of The 6th Step in the 7 Step Sales Process for IT Solutions and Managed Services Providers - Closing
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Announcing CompTIA's HIT Foundations Workshop, along with our HIT Educational Track featured in our last Boot Camp in 2010 on December 8th - 10th 2010!
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Select Image For a Boot Camp Preview!
Are you interested in:
- A one-day intensive course focusing on the practical skills you need on the job as a VAR in Healthcare IT?
- Finding out what all the "buzz" around Healthcare IT, EMR/EHR, HITECH and the Stimulus opportunity is about?
- What "Meaningful Use" is, and how it applies to EMR/EHR solutions, practitioners and hospitals?
- Learning how to identify eligible medical practitioners and hospitals for stimulus funding?
- Receiving training from HIT Experts in pricing, positioning and selling EMR/EHR, Patient Portal and Practice Management Solutions?
Then register now to attend MSP University's next Boot Camp on November 10th-12th in Newark, NJ - the most comprehensive and complete live training of its kind anywhere!
CompTIA's HIT Foundations workshop topics include:
- Get a hands-on tour of a new CompTIA Physician Practice Assessment Tool
- Work through Scenerios to gain Confidence in dealing with the unique considerations for HIT and the barriers to its implementation
- Discover how to locate the best resources for learning HIT lingo and the new regulations
- Find out which resources are the most reliable and up-to-date in this rapidly changing field
- Leverage experience from your peers and build valuable alliances for continuing your learning
MSP University's HIT Track Topics Include:
- Healthcare Associations and Government Agencies
- The Health Information, Portability and Accountability Act (HIPAA)
- The American Recovery and Reinvestment Act of 2009 (ARRA)
- The Health Information Technology for Economic and Clinical Health Act (HITECH)
- Understanding Meaningful Use
- Health Level 7 (HL7) and Health Information Exchange (HIE) Standards and the Law
- Patient Portals
- EMR/EHR Vendors, Solutions, Required Infrastructure and Implementation
- Medical Practice Needs, Specialties, Terminology, Workflows and Healthcare Laws
- Positioning Marketing and Selling Healthcare IT Solutions
- Selling Healthcare IT Solutions
And don't miss out on our other valuable educational tracks - register now as attendance is limited:
TRACK 1 - SALES 101 - LIMITED TO 40 ATTENDEES
TRACK 2 - SERVICE DELIVERY - LIMITED TO 30 ATTENDEES
TRACK 3 - MARKETING - LIMITED TO 40 ATTENDEES
TRACK 4 - HEALTHCARE IT - LIMITED TO 60 ATTENDEES
Register now to receive: - 3 Days of intensive IT Business, Sales & Marketing, Service Delivery AND Healthcare Solutions Training - a $2,995 value!
- 4 Reference Books and their companion comprehension tests - a $500 value!
- Service Leadership Index™ Solution Provider Fundamentals Profitability Benchmark - a $129 value!
- DISC Behavioral Profile - a $45 value!
- Boot Camp On-Boarding Call - a $99 value!
- Interaction with over 100 of your peers and key Manufacturer, Vendor and Fulfillment Partner Sponsors - priceless!
And much, much more...ABSOLUTELY FREE WITH ATTENDANCE! |
MSPU Book and Audiobook Blowout - Up To 70% Off!
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That's right - Most Titles Over 70% Off!
Act now to receive an AMAZING discount on all of our valuable books and audiobooks!
These savings can be had on the following best-selling resources:
- Book - The Guide to a Successful Managed Services Practice
- normally $99.95 - now only $49.99! - Book - The Best I.T. Sales & Marketing BOOK EVER!
- normally $149.99 - now only $49.99! - Book - The Best I.T. Service Delivery BOOK EVER!
- normally $149.99 -now only $49.99! - Book - The Best NOC and Service Delivery BOOK EVER!
- normally $149.99 -now only $49.99! - Audiobook Download - The Guide to a Successful Managed Services Practice
- normally $59.99 -now only $19.99! - Audiobook Download - The Best I.T. Sales & Marketing BOOK EVER!
- normally $79.99 -now only $19.99! - Audiobook Download - The Best I.T. Service Delivery BOOK EVER!
- normally $79.99 -now only $19.99!
Save an additional 10% by bundling!
We have never made an offer like this before!
So act now before the deadline - click here to save a bundle on these best-selling resources today!
We are pleased to be able to provide you this unique opportunity to invest in these highly-demanded educational and training resources to improve your I.T. practice and service profitability at an incredible discount!
This offer ends on November 30th, 2010 - just in time for the Holidays, and allowing you the opportunity to benefit from these incredible materials during the break and prepare you for success in 2011!
So act now before the deadline - click here to save a bundle on these best-selling resources today!
IMMEDIATE SHIPPING!
*Prices do not include nominal shipping and handling fees.
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MSP University Industry News | 
Here are just a few of the accomplishments MSP University achieved in the month of October:
- MSP University conducts IT Solutions and Managed Services Boot Camp in Los Angeles, CA
- MSP University conducts 1st CompTIA Workshop featured in our Los Angeles Boot Camp
- MSP University held a strategy session with Kutenda in their offices located in Denver, CO
- MSP University announces their Book Blowout Sale! All books up to 70% off
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Please forward this newsletter to anyone that might benefit and have a prosperous month!
Sincerely,
Erick Simpson
Vice President & CIO
MSP University
7077 Orangewood Ave., Suite 223 Garden Grove, CA 92841
Office: (714) 898-8195 Fax: (714) 898-8194
esimpson@mspu.us
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