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May 2011 IT Solutions and Managed Services Provider Newsletter
Over 35,000 Readers and Growing!
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| Welcome to MSP University | |
Memorial Day
Memorial Day is a United States federal holiday observed on the last Monday of May (May 30 in 2011). Formerly known as Decoration Day, it commemorates men and women who died while in military service to the United States. First enacted to honor Union and Confederate soldiers following the American Civil War, it was extended after World War I to honor Americans who have died in all wars. Memorial Day often marks the start of the summer vacation season, and Labor Day its end. Begun as a ritual of remembrance and reconciliation after the civil war, by the early 20th century, Memorial Day was an occasion for more general expressions of memory, as ordinary people visited the graves of their deceased relatives, whether they had served in the military or not.
From Wikipedia
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Become a FREE MSP University Community Partner Today!
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 Have you created your FREE MSP University account yet? Just browse over to www.mspu.us and sign up to receive access to IT and Managed Services webinars, tools, forms and collateral to help you transform or improve your IT practice with valuable resources in areas of business operations, HR and hiring, sales and marketing and service delivery, project management and help desk operations.
New Free Basic Membership Benefits!
- Download all of MSP University's Best-Selling Business Improvement and Transformation Books and Audiobooks!
- New Basic Membership Marketing, Sales, Service Delivery and Operations Dashboards with BRAND NEW educational Webcasts and forms, tools and collateral!
Join now for FREE!
Learn how to:
- Revolutionize your existing business model
- Transition existing break-fix customers to Managed Services clients
- Market to the right prospects and close Managed Services business
- Choose the right tools and technology to maximize your efficiencies as an MSP
- Build closer relationships with vendors and fulfillment partners
- Grow your revenue month after month, year after year
How do you leverage your Website as a cost-effective lead generator?
How can you realize gross revenues 5x greater than your sales costs?
How do you properly configure your RMM and PSA tools to increase efficiencies and service delivery profitability?
How do can you successfully transition your existing clients and sign new ones to Managed Services?
Evaluate your options as an MSP with our FREE membership offer - why wait any longer?
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MSP University Re-Launches CEO Focused Track at Boston Boot Camp in June!
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Click Image for Boot Camp Video Agenda with short clips of our Speakers, Sessions and Panels!
 | | Click Image for Boot Camp Video Agenda |
We have 5 Amazing Tracks for You and Your Team:
Track 1 - I.T. Solutions & Managed Services CEO Operations - NEW!
Track 2 - I.T. Solutions & Managed Services Marketing
Track 3 - I.T. Solutions & Managed Services Sales 101
Track 4 - I.T. Solutions & Managed Services Service Delivery
Track 5 - I.T. Solutions & Managed Services Cloud Solutions
Are you interested in:
- Increasing net profits?
- Developing effective marketing strategies?
- Understanding current and future health care IT investments?
- Pricing and positioning Managed Services on value to maximize revenue?
- Learning sales techniques that dramatically improve sales success?
- Understanding the health care IT sales process, including customer pain points?
- Discovering the most effective ways to create and deliver Managed Services Agreements
- Creating rock-solid project plans and using them to effectively manage your projects to come in on time and within budget
- Training your Sales Engineers in a clear step-by-step process that walks them through effective discovery, solution design and proposal creation
- Understanding what you need to know before you outsource
- Understanding market drivers and hurdles to healthcare IT investments?
Register now for our IT Solutions and Managed Services CEO Operations, Sales & Marketing and Service Delivery Boot Camp in Boston, MA on June 8th - 10th, 2011! |
| This Month's FREE HD Video Sales Community Training: Overcoming Objections | 
Overcoming Objections
This session focuses on overcoming objections during the 7 step sales process and building credibility using question based selling techniques to close opportunities in 3 appointments or less.
Topics include techniques on how to properly identify, qualify and clarify objections in order to successfully overcome them.
Click here to watch this valuable HD Video Training Session
(Log in or create a Free Basic Community Membership to view) |
| This Month's FREE Best Practices Guide |
Sales Qualifying Questions Reference
 | | Sales Qualifying Questions Reference |
Understanding the questions and topics discussed in this valuable document will allow you to have greater success in receiving relevant information from your prospects in order to help you close business later in the sales process.
This reference reveals common questions used among IT sales professionals to gain a deeper understanding of their prospects' pain points and hot buttons. The questions contained within are designed to provide multiple benefits during the course of their delivery, and are geared to provide you an understanding of what challenges a particular prospect may currently be facing.
The proposal you will eventual create to win your prospects' business should incorporate addressing the challenges you uncover through the qualifying process utilizing these questions.
Click here to download this valuable Best Practices Guide
(Log in or create a Free Basic Community Membership to view)
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MSP University Industry News | 
Here are just a few of the accomplishments MSP University achieved in the month of April 2011:
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Please forward this newsletter to anyone that might benefit and have a prosperous month!
Sincerely,
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